Shipping policy

1. Shipping Destinations
Bagabal proudly ships to most countries in Europe. If you are located outside of Europe, please do not hesitate to contact us to discuss the best shipping options for your location.

2. Free Shipping
We offer free shipping on all orders within the European Union. If you are shipping to a European country outside the EU (such as the United Kingdom or Switzerland), your order may be subject to customs fees or import duties, which are the responsibility of the customer. Bagabal is not liable for any additional charges that may apply.

3. Delivery Times
Delivery times vary depending on the destination. Orders within Spain typically arrive within 2-5 business days, while international orders may take 7-10 business days. Please note that these times are estimates and can vary due to factors beyond our control.

4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment's progress online.

5. Issues with Delivery
If you experience any issues with your delivery, such as delays or missing packages, please contact us as soon as possible, and we will assist you in resolving the issue.

6. Contact Us
For any questions regarding our shipping policy or if you need assistance with your order, please contact us at hello@bagabal.com.