Frequently Asked Questions

Bagabal is a Spanish artisan brand that makes the only convertible padel bag on the market. Each piece goes from court to office to dinner — without changing bags. Everything is handmade in Spain, in small batches, by third-generation artisans. No two pieces are exactly alike.

Our bags combinedurable, stain-resistant canvas and high-quality Spanish leather, certified by the Leather Working Group (LWG). Every material is selected for durability, not just aesthetics — these bags are built to last years, not seasons.

Sustainability at Bagabal isn't a label — it's a decision made at every step. We produce in small batches to avoid waste, use certified leathers and fabrics, and work with local artisans paid fairly for their craft. We don't chase certifications for the sake of it. We just make things the right way.

Every Bagabal bag is handmade in Spain by a family of third-generation artisans. Each piece takes 14 hours to complete. You'll find the proof in the small yellow thread stitched along every zipper — our signature, and theirs.

Clean the canvas with a damp cloth — most marks come off easily. For the leather, avoid harsh products; a soft cloth is enough for daily care. Store it in a cool, dry place, away from direct sunlight. When not in use, stuff it lightly to help it keep its shape, and store it inside our dust bag. Treated well, a Bagabal bag lasts years.

The TRE bag has two interchangeable inserts that click in and out in seconds: a racket sleeve for the court, and a leather pochette for everything else. On the court: sleeve in, racket protected, ball pocket ready. Going to a meeting: swap to the leather pochette — a magnetic closure keeps it neat, and there's room for a laptop. Evening: unclip the pochette and carry it on its own. One bag, two inserts, three configurations. No tools, no fuss.

The yellow thread stitched along each zipper is Bagabal's signature. Three millimetres, hand-placed on every piece. It means this bag was made by real artisans, with certified materials, in a real workshop in Spain — with no shortcuts. Look for it. It's always there.

We ship worldwide via FedEx. Orders within Spain are delivered in 2–5 business days; across Europe in 5–7 business days; and internationally in 7–10 business days. Don't see your country at checkout? Write to us and we'll sort it out. Please note that customs fees and import duties are the responsibility of the recipient.

Yes. If your order doesn't meet your expectations, you can return it within 30 days of delivery, as long as the piece is unused and in its original condition. Customised pieces are non-returnable. Return shipping costs are covered by the customer. For EU orders, customs fees don't apply. Outside the EU, please check your local import duties before ordering.

We accept all major credit and debit cards — Visa and Mastercard — as well as Apple Pay, Google Pay, Shop Pay, and a range of local European payment methods. All transactions are processed securely at checkout.

We're a small team and we read every message. Reach us via the contact form, by email at cristina@bagabal.com, or on WhatsApp for a faster reply. We usually respond within 24 hours.